Adding your payment details is an essential step in setting up your Pilot account. You may need to contact your bank to confirm the information you'll need to receive your payments.

First, log into your account and go to Bank accounts tab.

For your registered bank account to be validated, you must fill in the following information:

  1. Account currency
    Here you can select the currency type that applies to your bank account. We recommend that you choose to receive payments in your local currency, if that option is available to you, to help minimize any fees that may be deducted by your bank. Banks may charge fees when you're receiving payments as an international transfer, so using local (domestic) transfers in local currencies can help reduce fees, which means you can get paid more.

  2. Beneficiary name
    The name of the person receiving the funds, you in this case.

  3. Beneficiary address
    Your address.

  4. Bank country
    In general, bank accounts must be located in the country where their settlement currency is based. (e.g., BRL bank accounts must be based in Brazil)

Depending on the country you select, you are required to fill in some of the following information:

  1. Bank name
    The name of your bank. We use it to check if the SWIFT number matches the bank.

  2. SWIFT / BIC
    A SWIFT code is an international bank code that identifies particular banks worldwide. You can usually find your bank's SWIFT/BIC code in your bank account statements. You can also find your SWIFT/BIC code using the finder on this page.

  3. IBAN
    An International Bank Account Number – or IBAN – is used worldwide to identify individual accounts. IBANs make it easier to process international payments. You will generally be able to find it on your banking app or via online banking – but the precise location of this will differ from bank to bank. It should also appear on any paper statements you receive.

  4. Routing number
    Your bank routing number is a nine-digit code that's based on the U.S. Bank location where your account was opened. Account and routing numbers work together to identify your account and ensure that your money ends up in the right place.

  5. Account number
    Your account number (usually 10-12 digits) is specific to your personal account. Account and routing numbers work together to identify your account and ensure that your money ends up in the right place.

Important to know

We'll convert the funds to whatever currency your bank account is in. If you add a bank account where you specify that the bank currency is PLN, we'll always convert payments to PLN before sending them to you.


Let's say you have more than one bank account set up in Pilot, a USD account, and a Local Currency account, and a customer schedules a payment to you in USD. We'll always try to route it to your USD account, even if your default account is in your local currency.

Can I add a second bank account?

Yes! To do so go to Bank accounts tab, click on Unlock to Edit, confirm your password, click on Add another bank account, fill out the required information and voila, you're all set.

How do I set up a default account?

You can add as many bank accounts as you like in Pilot. To select the default account click on Unlock to Edit, confirm your password, choose the account you'd like to select as default, tap on the three dots icon and select Make it default.

Can I get paid through Payoneer or Paypal?

Yes, you can get paid through Payoneer—in fact we have many users who receive payments this way. When you log in to Payoneer, look for Global Payment Service. It should give you an account number and routing number for your USD balance in Payoneer. You can then add it as a bank account in Pilot.

We currently don’t support payments to PayPal, but you could try TransferWise Borderless if Payoneer is not an option. Both will allow you to keep a balance in USD, which you can then convert to another currency and withdraw to your bank account.

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