When you schedule a one-time payment, the turnaround time is 4 business days, but this can be reduced to 2 business days if you add the funds to your Pilot Balance. Please note that you need to have the full amount to cover the entire payroll in your balance to be able to take advantage of this faster processing.


To add funds to your Pilot balance:

  1. In the Balance tab, click the 'Add money' button.

  2. Enter the amount that you'd like to add.

  3. Select the payment authorization checkbox.

    Note: In this modal, you will also see the expected date of when the money will arrive in your balance.

  4. Click 'Add money' to confirm.

To withdraw the funds:

  1. In the Balance tab, click the 'Withdraw' button.

  2. Enter the amount that you'd like to withdraw.

    Note: In this modal, you will also see the expected date of when the money will be returned to your bank account.

  3. Click 'Withdraw money' to confirm.

The processing time for both adding and withdrawing funds from the balance is 2 to 4 business days.

Questions?

We're here to help! Reach out to us at support@pilot.co, or use the live chat option at manage.pilot.co.

Did this answer your question?