Customers can request to include an additional payment to future payroll. If an expense is submitted and approved by the end of the month, it will be reimbursed in the next paycheck.*

When will employees be paid?

In most cases, employees can expect their payments on the last working day of each month. Here are some exceptions:

  • Sweden: payments are sent on the 25th of each month

  • Canada: payments are sent on the 15th and the last working day of the month.

  • Mexico: payments are sent on the 15th and the last working day of the month, but only one payslip (paystub) is issued monthly.

Pay frequency

The payroll for employees is semi-monthly (24 pay periods per year) in the following countries. All the other supported countries have monthly payrolls.

  • Canada

  • Ukraine

  • Puerto Rico

  • México

Payroll change cutoff dates

In order to meet payroll deadlines, we require you to submit any changes by the cutoff dates.

Canada

The payroll change cutoff date for Canada is eight (8) business days before payday.

Canada paydays are the 15th and the last day of the month, but it can be earlier if the processing or the payday falls on a holiday or weekend.

Pilot sends payroll summaries to admins 3 to 4 business days before payday, and charges will then be debited automatically.

Payroll summaries are also available for admins in their Pilot accounts under Payroll history → Employees.

All other supported countries

The payroll change cutoff date for all other supported countries, except Ukraine, is on the last business day of the previous month. For example, changes to the June payroll need to be received no later than May 31.

The payroll change cutoff for Ukraine is three (3) business days before the last business day of the previous month.

Pilot sends payroll summaries to admins at the end of the second week of the month, and charges will then be debited automatically.

Payroll summaries are also available for admins in their Pilot accounts under Payroll history → Employees.

To submit changes to the upcoming payroll, reach out to hire@pilot.co. For all other questions, reach out to us at support@pilot.co, or use the live chat option at manage.pilot.co.

*In Mexico, Ukraine, and Puerto Rico, expense reimbursements, bonuses, and commissions submitted by the end of the current month will be paid on the second payday of the following month.

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