For clients

Learn how you can use Pilot to hire abroad and pay international contractors.

Ola avatar Asta So avatar Mari Higa avatar +2
33 articles in this collection
Written by Ola, Asta So, Mari Higa and 2 others
Managing account

How to create an admin or manager account and change access levels

Accounts can have one owner and multiple admins and managers.
Ola avatar
Written by Ola
Updated over a week ago

How to set up multi-step payment approvals

Can managers approve payment requests without initiating the payments?
Asta So avatar
Written by Asta So
Updated over a week ago

How to run reports

View and analyze your contractor and employee data with Reports
Asta So avatar
Written by Asta So
Updated over a week ago

What do I need to do if my payment to Pilot fails?

If a payment fails, check whether you have an ACH filter set up on your bank account.
Mari Higa avatar
Written by Mari Higa
Updated over a week ago

How to find invoices for Pilot fees

Invoices for Pilot fees are charged at the end of each month and are viewable in your Pilot account.
Ola avatar
Written by Ola
Updated over a week ago

How to view a paystub

View paystubs for contractors and employees
Asta So avatar
Written by Asta So
Updated over a week ago

How to set up the Time Off feature

Employees and contractors can request different types of time off through Pilot
Asta So avatar
Written by Asta So
Updated over a week ago

How to approve or decline time-off requests

Review and take action on requests for time off
Asta So avatar
Written by Asta So
Updated over a week ago

How to create a request for time off for a team member

Create time-off requests for your team members
Asta So avatar
Written by Asta So
Updated over a week ago

How to navigate between multiple Pilot profiles

Can you use Pilot for more than one company or account?
Asta So avatar
Written by Asta So
Updated over a week ago

How to review an expense report

Review and approve or reject expense reports from employees and contractors
Asta So avatar
Written by Asta So
Updated over a week ago

How to use filters to customize your view of contractor and employee data

How do I use filters in the People tab?
Asta So avatar
Written by Asta So
Updated over a week ago

How to connect my Pilot account with my US payroll

View all of your employee and contractor data in Pilot through our US payroll integration.
Asta So avatar
Written by Asta So
Updated over a week ago
Managing contractors

How does the situation in Ukraine and Russia affect payments there?

See what payments are currently affected
Asta So avatar
Written by Asta So
Updated over a week ago

How are payment dates calculated?

Why can’t I schedule a payment on an earlier date?
Joseph Gachii avatar
Written by Joseph Gachii
Updated over a week ago

How to adjust compensation for a contractor

How to edit the compensation in a contract
Joseph Gachii avatar
Written by Joseph Gachii
Updated over a week ago

How to create a new contract for contractors

How do I edit a contract and add a special clause to the contract for existing contractors?
Meta Nainggolan avatar
Written by Meta Nainggolan
Updated over a week ago

How to run a transition payroll

Mari Higa avatar
Written by Mari Higa
Updated over a week ago

How to add a new contractor

Can I sign a contract with my contractor through Pilot?
Ola avatar
Written by Ola
Updated over a week ago

Can I change a contractor's email address?

You can edit a new contractor's email address before they set up their Pilot account.
Asta So avatar
Written by Asta So
Updated over a week ago

How to schedule a payment

Schedule one-time and recurring payments for contractors.
Ola avatar
Written by Ola
Updated over a week ago

How are pay schedules calculated?

See how payment amounts are calculated for different types of pay schedules.
Asta So avatar
Written by Asta So
Updated over a week ago

How to import payments

How to import bulk payments to Pilot.
Ola avatar
Written by Ola
Updated over a week ago

How does currency conversion work?

Does Pilot charge any conversion fees?
Ola avatar
Written by Ola
Updated over a week ago

Does Pilot handle 1099 forms?

What is a 1099-NEC form?
Mari Higa avatar
Written by Mari Higa
Updated over a week ago

How to terminate an agreement with a contractor

In addition to terminating a contractor agreement, you can archive the contractor and detach them from a pay schedule.
Ola avatar
Written by Ola
Updated over a week ago