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Learn how you can use Pilot to hire abroad and pay international contractors.
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49 articles in this collection
Written by
Ola,
Asta So,
Mari Higa
and 3 others
Getting started with Pilot
Learn more about what we do and how we can help your company pay and hire people abroad
Written by
Mari Higa
Updated over a week ago
Frequently Asked Questions
General FAQs
Written by
Meta Nainggolan
Updated over a week ago
Account FAQs
Written by
Meta Nainggolan
Updated over a week ago
Global Contractor Payment FAQs
Written by
Meta Nainggolan
Updated over a week ago
Global Contractor Agreement FAQs
Written by
Meta Nainggolan
Updated over a week ago
Managing account
How to create an admin or manager account and change access levels
Accounts can have one owner and multiple admins and managers.
Written by
Ola
Updated over a week ago
Does Pilot offer a Quickbooks integration?
An integration is planned for 2023.
Written by
Asta So
Updated over a week ago
How to set up multi-step payment approvals
Can managers approve payment requests without initiating the payments?
Written by
Asta So
Updated over a week ago
How to navigate between multiple Pilot profiles
Can you use Pilot for more than one company or account?
Written by
Asta So
Updated over a week ago
How to find invoices for Pilot fees
Invoices for Pilot fees are charged at the end of each month and are viewable in your Pilot account.
Written by
Ola
Updated over a week ago
How to run reports
View and analyze your contractor and employee data with Reports
Written by
Asta So
Updated over a week ago
How to reconnect my bank account
What should I do if my bank account is disconnected?
Written by
Meta Nainggolan
Updated over a week ago
How to review an expense report
Review and approve or reject expense reports from employees and contractors
Written by
Asta So
Updated over a week ago
How to track approved expenses
Admins and managers can see details and action items for approved expenses.
Written by
Luís Marciano
Updated over a week ago
How to view a paystub
View paystubs for contractors and employees
Written by
Asta So
Updated over a week ago
How to set up the Time Off feature
International employees and global contractors can request different types of time off through Pilot
Written by
Asta So
Updated over a week ago
How to approve or decline time-off requests
Review and take action on requests for time off
Written by
Asta So
Updated over a week ago
How to create a request for time off for a team member
Create time-off requests for your team members
Written by
Asta So
Updated over a week ago
What do I need to do if my payment to Pilot fails?
If a payment fails, check whether you have an ACH filter set up on your bank account.
Written by
Mari Higa
Updated over a week ago
How to use filters to customize your view of contractor and employee data
How do I use filters in the People tab?
Written by
Asta So
Updated over a week ago
How to connect my Pilot account with my US payroll
View all of your employee and contractor data in Pilot through our US payroll integration.
Written by
Asta So
Updated over a week ago
Managing contractors
How does the situation in Ukraine and Russia affect payments there?
See what payments are currently affected
Written by
Asta So
Updated over a week ago
How to add a new contractor
Can I sign a contract with my contractor through Pilot?
Written by
Ola
Updated over a week ago
Can I change a global contractor's email address?
You can edit a new global contractor's email address before they set up their Pilot account.
Written by
Asta So
Updated over a week ago
How to create a new contract for contractors
How do I edit a contract and add a special clause to the contract for existing contractors?
Written by
Meta Nainggolan
Updated over a week ago
How to schedule a payment
Schedule one-time and recurring payments for contractors.
Written by
Ola
Updated over a week ago
How to import payments
How to import bulk payments to Pilot.
Written by
Ola
Updated over a week ago
How to cancel a scheduled payment
Can I cancel one or more payments from a payroll run?
Written by
Meta Nainggolan
Updated over a week ago
How to edit recurring payments
Can I cancel or make changes to an upcoming recurring payment?
Written by
Joseph Gachii
Updated over a week ago
How are payment dates calculated?
Why can’t I schedule a payment on an earlier date?
Written by
Joseph Gachii
Updated over a week ago
How are pay schedules calculated?
See how payment amounts are calculated for different types of pay schedules.
Written by
Asta So
Updated over a week ago
How does currency conversion work?
Does Pilot charge any conversion fees?
Written by
Ola
Updated over a week ago
How to run a transition payroll
Written by
Mari Higa
Updated over a week ago
How to add funds to my Pilot balance
How long does it takes to add and withdraw funds from the balance?
Written by
Meta Nainggolan
Updated over a week ago
How Pilot collects funds for contractor payments
What is the source of funds for contractor payroll, and how long is payment processing?
Written by
Meta Nainggolan
Updated over a week ago
How to adjust compensation for a contractor
How to edit the compensation in a contract
Written by
Joseph Gachii
Updated over a week ago
Does Pilot handle 1099 forms?
What is a 1099-NEC form?
Written by
Mari Higa
Updated over a week ago
How to terminate an agreement with a contractor
In addition to terminating a contractor agreement, you can archive the contractor and detach them from a pay schedule.
Written by
Ola
Updated over a week ago
Managing employees
How much is an international employee security deposit?
What is the security deposit for?
Written by
Meta Nainggolan
Updated over a week ago
Payroll change cutoff dates
Can I reimburse an international employee or include an additional payment in the upcoming payroll?
Written by
Joseph Gachii
Updated over a week ago
How to hire and onboard an employee
How do I use Pilot to manage the hiring and onboarding process?
Written by
Asta So
Updated over a week ago
How to convert a global contractor to a full-time international employee
What Pilot fees should I expect?
Written by
Mari Higa
Updated over a week ago
Right to work & visa support
Verifying the right to work: Pilot needs to ensure that each international employee has the right to work in their country of employment.
Written by
Luís Marciano
Updated over a week ago
Onboarding timeline & process
Written by
Luís Marciano
Updated over a week ago
How long does it take to hire and onboard a new employee?
What to expect when hiring a new employee
Written by
Mari Higa
Updated over a week ago
How to complete state tax registrations for new employees
Complete state registrations in all 50 US states and Washington, DC
Written by
Asta So
Updated over a week ago
International Employee Leaves & Benefits
Written by
Luís Marciano
Updated over a week ago
Offboarding
Please review the employment contract for any additional information related to terminations. Contact
[email protected]
for assistance.
Written by
Luís Marciano
Updated over a week ago
How to terminate an employee
How to start the termination process
Written by
Mari Higa
Updated over a week ago